Definition and interpretation
collectively all information that you submit to Holistic Zone via the Website. This definition where incorporates, where applicable, the definitions provided in the Data Protection Laws;
the singular includes the plural and vice versa;
a reference to a person includes firms, companies, government entities, trjsts and partnerships;
“including” is the mean “including without limitation”;
reference to any statutory position includes any modification or amendment of it;
For the purpose of the applicable Data Protection Laws, Holistic Zone is the “data controller”. This means that Holistic Zone determines the purposes for which, and the manner in which, your Data is Processed. (ICO Reference Number ZA414773).
We may collect the following Data, which include Personal Data, from you:
date of birth;
contact information such as email addresses and telephone numbers
IP address (automatically collected);
Web browser type and version (automatically collected);
How we collect data
We collect Data in the following ways:
Data is given to us by you; and
Data is collected automatically.
Data that is give to us by you
Holistic Zone will collect your Data in a number of ways, for example:
when you contract us through the Website, by telephone, post, email or through any other means;
when you register with us and set up an account to receive our provides/services;
when you enter a competition or promotion through a social media channel;
when you make payments to us, through this Website or otherwise;
when you elect to reie marketing communications from us;
when you use our services;
Data that is collected automatically
To the extend you access the Website, we will collect your Data automatically, for example:
we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigations and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below headed “Cookies”.
Our use of data
Any or all of the above Data may be required from time to time in order to provide you with the best possible service and experience when using our Website. Specially, Data may be used b us for the following reasons:
internal record keeping;
transmission by email of marketing materials that may be of interest to you;
contract for market research proposes which may be done sing email, telephone, fax or mail. Such information may be used to customise or update the Website;
to ensure your health and safety during a treatment;
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
For the delivery of direct marketing to you via email, we’ll need your consent, whether via an opt-in or soft-opt in:
soft opt-in is a specific type of consent which applies then you have previously engaged with us (for example, you contacted us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out;
for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we will provide;
if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such contract.
Keeping data secure
We will use technical and organisation measures to safeguard your Data, for example:
access to your account is controlled by a password and a user nae that is unique to you;
we store your Data on secure services
Technical and organisation measures include measure to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email: .
If you want detailed information form Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems please visit . Get Safe is support by HM Government and leading businesses.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory proposes.
You have the following rights in relation to your Data:
Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information If we provide you with access to the information, we hold about you. We will not charge you for this, unless your request is “manifestly unfounded or excessive’” Where we are legally permitted to do so, we may refuse your quest. If we refuse your quest, we will tell you the reasons why.
Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data – the firth to “block” us from using your Data or limit they way in which we can use it.
Right to data portability – the right to request that we move, copy or transfer your Data.
Right to object – the right to object to our se of your Data including hwere we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: .
If you are not satisfied with the way a complain you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data proception authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at
It is important that the Data we hold about us is accurate and current. Please keep us information if your Data changes during the period for which we hold it.
Links to other websites
Change of business ownership or control
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensure your privacy is protected.
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cooking on your computer, you will be presented with a message bar requesting your consent to set those Cookies By giving your consent to placing of Cooking, you are enabling Holistic Zone to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
This Website may place the following Cookies:
The cookies used by Wix (our website host) and are detailed below:
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and effectively including, but not limited to, personalisation settings.
It’s recommended that you ensure that your internet browser is up to date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on Cookies, including how to disable them. Please refer to . You will also find details on how to delete Cookies from your computer.
Unless otherwise agreed, no delay, act or omission by a part in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes airing sunder the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
You may contact Holistic Zone at email@example.com